News & views

We collate and provide links to news and views from around the world to help share ideas and thinking for policy makers, procurers, providers, and any other organisations working in the public sector sphere to deliver better public services.

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Transformation, digitisation & happiness: Public opinion on UAE government services
18th April 2021
Article: The UK's Integrated Review - Ambitious, but is it deliverable?
16th March 2021
The thoughts that count - the best of global thought leadership (March 2021)
10th March 2021
Policy People: Dr Ann Limb CBE DL
8th March 2021
UK Budget 2021: A balancing act of saving lives, saving services & saving the economy
4th March 2021
Transformation, digitisation & happiness: Public opinion on government services in Saudi Arabia
3rd March 2021
Launch of the Serco Institute in the Middle East
3rd March 2021
Research: Vaccine Passports & UK Public Opinion
15th February 2021
Vaccine Passports: The next policy step in managing the pandemic?
21st January 2021
Social Value: A sea change in UK procurement policy
4th January 2021
What a Biden Presidency Means for Public Services
16th December 2020
Bringing contact tracing home: household changes enable a more accurate picture of performance
3rd December 2020
Covid-19 vaccine UK approval: The beginning of the end or the end of the beginning
2nd December 2020
UK Spending Review 2020: Unprecedented if not unexpected
25th November 2020
The battle for budgets may have been won, but what next for UK defence?
20th November 2020
Policy People: Justine Curran QPM
24th October 2020
Article: Whole Force By Design – Modernising an Ancient Concept
19th October 2020
Whole Force By Design: Optimising Defence to Meet Future Challenges
Whole Force sounds like an abstract term drawn from the defence dictionary. In reality, it refers to a simple and age-old idea: how can regular armed forces best be supported by industry, civilian reserves and contractors? Our new study tries to answer this question.
13th October 2020
Report launch - The Whole Force by Design: Optimising Defence to Meet Future Challenges
Event Invitation: Please join us for the launch of our ground-breaking report, produced in partnership with KCL’s Centre for Defence Studies: ‘The Whole Force by Design: Optimising Defence to Meet Future Challenges’. Our expert panel – drawn from the military, politics, industry, and academia – will discuss the key recommendations of the report and how these can help deliver military effects in a flexible, efficient and cost-effective way. We look forward to welcoming you.
8th October 2020
Policy People: Lord Laming of Tewin
Policy People is the Serco Institute’s series of interviews with key figures from across the international public sector landscape.
16th September 2020
The future of public services
Our mission is to help enable governments to develop the next generation of public service solutions for citizens through research and innovation in service design.