News & Views

We collate and provide links to news and views from around the world to help share ideas and thinking for policy makers, procurers, providers, and any other organisations working in the public sector sphere to deliver better public services.

The thoughts that count - the best of global thought leadership (May 2021)

Research: What’s heading down the tracks? The Future of Passenger Rail in Britain

The thoughts that count - the best of global thought leadership (April 2021)

29^th April 2021

Transformation, digitisation & happiness: Public opinion on UAE government services

18^th April 2021

Article: The UK's Integrated Review - Ambitious, but is it deliverable?

16^th March 2021

The thoughts that count - the best of global thought leadership (March 2021)

10^th March 2021

Policy People: Dr Ann Limb CBE DL

8^th March 2021

UK Budget 2021: A balancing act of saving lives, saving services & saving the economy

4^th March 2021

Transformation, digitisation & happiness: Public opinion on government services in Saudi Arabia

3^rd March 2021

Launch of the Serco Institute in the Middle East

3^rd March 2021

Research: Vaccine Passports & UK Public Opinion

15^th February 2021

Vaccine Passports: The next policy step in managing the pandemic?

21^st January 2021

Social Value: A sea change in UK procurement policy

4^th January 2021

What a Biden Presidency Means for Public Services

16^th December 2020

Bringing contact tracing home: household changes enable a more accurate picture of performance

3^rd December 2020

Covid-19 vaccine UK approval: The beginning of the end or the end of the beginning

2^nd December 2020

UK Spending Review 2020: Unprecedented if not unexpected

25^th November 2020

The battle for budgets may have been won, but what next for UK defence?

20^th November 2020

Policy People: Justine Curran QPM

24^th October 2020

Article: Whole Force By Design – Modernising an Ancient Concept

19^th October 2020

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The future of public services

Our mission is to help enable governments to develop the next generation of public service solutions for citizens through research and innovation in service design.