News & Views

We collate and provide links to news and views from around the world to help share ideas and thinking for policy makers, procurers, providers, and any other organisations working in the public sector sphere to deliver better public services.

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Innovation: The German Public Value Atlas develops a framework for measuring Social Value
Can other governments look to German private sector best practice for how the public purchase of services could measure Social Value? (source: gemeinwohlatlas.de).
1st February 2019
Public Policy: The UK govt announced in November 2018 it will now measure & evaluate Social Value in its procurement of public services, yet Social Value remains undefined
It is one thing to demonstrate Social Value qualitatively. But how should it get measured in competitive environments? Should governments look to develop metrics for Social Value so they can rank the competition? (source: gov.uk)
1st February 2019
Opinion: Food for thought from Arup on what Social Value could mean
In light of the government’s move to evaluate ‘Social Value’ in procurement of public services, the public sector can look to businesses that literally build societal and economic benefit through design (source: newcivilengineer.com)
1st February 2019
News: Rupert Soames OBE gives speech introducing the Serco Institute
The purpose of the Institute is to be a forum where academics, civil servants, practitioners, companies small, medium and large, including our competitors, both in this country and abroad, can contribute their ideas.
10th January 2019
News: Dubai breaks boundaries with truly joined up service delivery expos
City Makers in Dubai conduct hackathon style innovation sessions by bringing together multi-agency professionals to work on shared goals (source: apolitical.co)
9th January 2019
Report: Institute for Government on the UK's outsourcing landscape in 2018
Institute for Government's first in a series of reports on the outsourcing landscape in the UK. Their key facts: £284bn spent 2017/18 by government on procurement of services from external suppliers (1/3 public expenditure); 28% (& increasing) of central government budget (£178bn); 47% (& declining) of local government (£98bn); overall this is not as much as other OECD countries; but poor quality of procurement data restricts analysis (source: instituteforgovernment.org.uk)
13th December 2018
Serco Institute and Reform public service debate in Westminster
Watch panel 2 of our event 'Alternative models of service delivery' with speakers Sir Bernard Jenkin MP, Professor Jo Pritchard, Rob Pollock and Rob Owen (source: twitter.com/reformthinktank)
12th December 2018
Serco Institute and Reform public service debate in Westminster
Watch panel 1 of our event 'Data and digital rich frontline public service' with speakers George Freeman MP, Nico Henke, Devika Wood and Lisa Barrett (source: twitter.com/reformthinktank)
12th December 2018
Rethinking the market for complex public services
(source: Gary L Sturgess)
10th December 2018
US Social Security Act sets up Innovation Center for Medicare & Medicaid programs
Testing models that improve care, lower costs, and performance based payment systems (source: innovation.cms.gov)
10th December 2018
US Dept for Homeland Security sets up Procurement Innovation Lab
PIL provides safe space to test new ideas to improve efficiency & effectiveness of procurement (source: dhs.gov)
10th December 2018
Dubai Future Foundation on most impactful technologies affecting seven sectors in the UAE
Foresight on tech, water, space, education, health, energy, and how UAE govts support innovation to build cities of the future (source: duabifuture.gov.ae)
10th December 2018
When does government outsourcing work?
(source: instituteforgovernment.org.uk)
10th December 2018
Bettering procurement
Rupert Soames (source: serco.com)
7th December 2018
Innovation News: Algorithms distort justice in the US
Algorithms are being used in the state and federal criminal justice system in the US to set bail & determine sentences more efficiently, but they are at danger of distorting justice (source: epic.org)
4th December 2018
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Please note that all third-party content provided via hyperlinks in this section does not represent the opinion or view of Serco Group plc or any of its group companies (‘Serco’) unless expressly attributed otherwise. By linking to any sites in this section, you acknowledge and agree that Serco has no control over the content of these sites, including any opinions expressed and the content contained therein, and that Serco excludes all liability to you in this respect to the maximum extent permitted by law.
1st December 2018
Policy News: UK Govt Minister calls for AI in all departments
Margot James, UK Minister of State for Creative and Digital Industries speaks of bringing ‘the vanguard’ of AI into government Departments (source: gov.uk)
27th November 2018
Innovation News: Singapore govt looks to agile innovation methods
Singapore uses ‘Public Service Innovation Challenges’ and ‘Makeathons’ for government agency Directors to address & respond to key public sector priorities that cut across agency boundaries (source: govinsider.asia)
22nd November 2018
Innovation news: Canadian defence department looks to 'open innovation' and Challenge Prizes
Through setting specific Challenges, IDEaS aims to connect innovators with the government’s science and military members (source: canada.ca)
19th November 2018
Innovation News: U.S use of algorithms to deliver criminal justice is dangerous
World Economic Forum warns of increased use of AI in predicting crime in the US, stating that algorithms reinforce racial bias (source: weforum.org)
19th November 2018
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