Our people

Our people

Ben O'Keeffe

Deputy Director

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Ben leads on the Institute's major projects as well as overseeing its day-to-day operation. His focus is on developing innovative solutions to the challenges facing public services and communicating them to policymakers.

With nearly a decade of experience working in research, policy and politics, Ben joined the Institute from the UK Parliament and Welsh Parliament where he was an advisor to a number of senior politicians. Developing manifestos and communications strategies for two UK General Elections, as well as leading on inter-party negotiations during a hung Parliament, Ben has an extensive understanding of the policymaking process. Before working in party politics, Ben was a communications consultant at a top UK public affairs agency, where he assisted public and private sector organisations to run campaigns and become thought leaders at a local, national and international level. 


Robert Liao

Policy & Communications Associate

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Having completed an MA in European History at UCL in 2020, Robert worked as a Research Volunteer for the Constitution Unit, specialising in citizens’ assemblies, deliberative democracy and voter information. He joined the Institute in August 2021.

Samuel Durham-Moran

Special Projects Analyst

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Samuel joined the Institute after working as a Parliamentary Researcher in the House of Lords. During his time in Parliament, he developed a keen interest in developing policy solutions through innovation and research. In particular, he focused on policy related to integrated family support services and the importance of families and relationships to prisoners’ rehabilitation. His political interest stems from his degree at King's College London where he studied PPE, with a focus on normative ethics, populism, and global extremism in his final year.

The future of public services
Our mission is to help enable governments to develop the next generation of public service solutions for citizens through research and innovation in service design.